IT Security Risk Management & Compliance
- Produced information security standards for various clients on their enterprise security models, risk management strategies and infrastructure for desktop and server environments.
- The development of Information Security Policies for numerous financial clients.
- The design and implementation of a Service Centre for the provisioning and ongoing support of a range of ICT solutions to the SME sector.
- A full review of an internal IT support centre, with regard to processes, work flows and procedures.
IT Operational Management
- The design and development of a proactive Network Operations Centre providing 24x7x365 support to a global client base.
- The documentation of a quality management handbook for corporate network within a banking environment.
- Developed, project managed and implemented the roll-out of a 24x7 internet infrastructure to support a highly available and secure online banking system.
- Designed and managed the roll-out of a Windows based network for a client with 5 remote international offices and numerous clients.