Company background

MEG is a digital quality management system for healthcare. Its suite of configurable mobile and cloud-based tools enable providers to engage staff in quality improvement, patient safety and manage compliance with accreditation or regulatory standards.

The easy-to-use modules can be used on any device by frontline workers to collect data from all over an organisation. Capture incidents, audits, risk assessments, and access information anytime right at the point of care. Management can collate, analyse and act upon real-time information and metrics across multiple sites, consolidating data into a centralised platform.

MEG is currently in operation in hospitals across 15+ countries with multilingual support.

Why become certified to ISO 27001?

Digitisation in healthcare has become increasingly important since the beginning of the COVID-19 pandemic, and this led to MEG experiencing a significant growth in its business. MEG wanted to become certified to ISO 27001, to show the importance it places on security from the beginning. The ISO 27001 information security standard is a globally accepted standard that demonstrates that an organisation values security by applying repeatable policies and documented procedures to manage risk. For MEG, there were three main business drivers for becoming certified to the standard:

Getting the right measures in place from the beginning and building towards certification means MEG can continue on its growth path.

How BH Consulting helped

MEG saw ISO 27001 certification as a big task but didn’t want to be afraid of taking it on, so they engaged with BH Consulting, the independent cybersecurity and data protection consultancy, to help put in place the elements needed to identify and manage risks, which would be the basis for achieving certification.

BH Consulting broke down the whole process and put an easy-to-follow structure and plan in place to move easily through each stage. It held bi-weekly meetings with MEG which addressed all requirements of the standard one by one with BH Consulting providing practical subject-matter expertise and tracking progress.

Outcome

Once BH Consulting had helped to put the necessary structures in place, MEG contacted the certification body to carry out the two-stage audit process. MEG subsequently passed its certification with flying colours and is now ISO 27001 certified.

The company is delighted that it can give customers the reassurance that it takes security seriously and has done everything it can to ensure it is secure.

And, as ISO 27001 certification is an ongoing process requiring regular independent audits, it’s evidence of a continuing commitment to embed good security practice throughout the business. As an Irish company, MEG hopes this certification will help it to grow exponentially.